COMMON QUESTIONS

Your Home Care Essentials

Find clear, practical answers regarding emergency restoration, routine maintenance, and how our ecosystem helps protect your home’s long-term value.
FAQ

Everything You Need to Know—To Protect Your Home

We help homeowners navigate emergencies and simplify routine care. Here are the answers to the most common questions about our restoration and maintenance ecosystem.

Services & Capabilities

What services are included in your "ecosystem"?

We provide a single resource for 24/7 emergency restoration (water, fire, mold), high-quality interior repairs (drywall, paint, flooring), and proactive seasonal maintenance.

How fast is your emergency response time?

For urgent restoration needs, we offer 24/7 dispatch. Our team is typically on-site within hours to mitigate damage and begin the recovery process.

Do you handle insurance claims for restoration?

Yes. We work directly with your insurance provider to document damage and streamline the claims process, taking the administrative burden off your shoulders during a crisis.

Maintenance & Repairs

Do I need a contract for routine maintenance?

No. While we offer recurring seasonal plans to keep your home in peak condition, you can also book individual services like gutter cleaning or pressure washing as needed.

Can you handle small "handyman" tasks?

Absolutely. Our mission is to be your single, trusted resource. Whether it’s fixing a leaky faucet or installing a new light fixture, no job is too small for our elite standard of care.

Value & Quality

How does proactive maintenance save me money?

By identifying small issues like failed caulking or clogged gutters early, we prevent them from turning into "Tier 1" restoration emergencies that cost thousands more in the long run.

Are your technicians licensed and insured?

es. Every member of the Restoration Elite team is fully licensed, background-checked, and insured, ensuring your home is always in professional hands.