Total Water Damage Recovery

A comprehensive emergency restoration and rebuild following a major pipe burst. Our team managed everything from immediate water extraction to final high-end finishes, restoring both the safety and aesthetic value of the home.
Client Type
Residential Homeowner
Scope
24/7 emergency response, full-scale mitigation, mold prevention, and complete interior reconstruction including drywall, painting, and flooring.

The Crisis: Immediate Action in a High-Stakes Environment

The project began at 2:00 AM with an emergency call involving a second-story pipe burst that had already affected three levels of the home. Within 90 minutes, Restoration Elite was on-site. Our priority was to stop the migration of water and stabilize the environment to prevent irreversible structural rot or widespread mold growth.

Phase 1: Rapid Mitigation and Structural Drying

In any water disaster, the first 24 hours determine the long-term health of the building. We deployed an elite array of technology to save the home's original materials where possible:

  • Sub-Surface Extraction: Industrial extractors were used to pull standing water from deep within the subflooring and carpet pads.
  • Advanced Dehumidification: LGR (Low Grain Refrigerant) dehumidifiers were positioned to pull moisture from the air, preventing "secondary damage" such as warped cabinetry or peeling wallpaper in unaffected rooms.
  • Thermal Imaging Audits: Using infrared technology, we mapped moisture hidden behind walls that appeared dry to the naked eye, ensuring no pockets of water were left to fester.

Phase 2: Biological Security and Mold Prevention

Once the bulk of the water was removed, our focus shifted to health. Because water can seep into porous materials instantly, we treated all exposed framing with medical-grade antimicrobials. This "Elite" standard ensures that the home isn't just dry, but biologically safe for the family to return to.

Phase 3: The Elite Rebuild

Unlike standard contractors who leave homeowners with a gutted house and a "good luck" wish, Restoration Elite managed the entire transition from a disaster zone to a revitalized sanctuary.

  1. Precision Finishing: We replaced over 1,200 square feet of drywall, utilizing dustless sanding technology to protect the home’s air quality.
  2. Custom Flooring: The water-damaged hardwood was replaced with premium, moisture-resistant luxury planks that enhanced the home's modern aesthetic.
  3. Aesthetic Continuity: Our painting team performed meticulous color matching to ensure the restored sections integrated perfectly with the original rooms.

Final Result: Turning a Disaster into an Upgrade

The project was completed in record time, allowing the homeowners to return to their sanctuary without the lingering "basement smell" or structural soft spots typical of poor restoration. By centralizing the entire ecosystem—from the initial emergency call to the final coat of paint—Restoration Elite saved the client significant stress and restored the property to a higher value than its pre-loss state.